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IT Blog

Our mission is to work as an extension of your team to inspire growth in your business through quality service and expertise. As such, we hope our blog will be a valuable resource for you, providing practical insights and updates. We share expert IT advice, industry news, and actionable tips to help small and medium-sized businesses navigate today’s tech landscape. Whether you’re looking for cybersecurity best practices or ways to optimize IT infrastructure, we aim to inform and empower you.

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Tech for Humans Newsletter

By Craig Fouts | December 29, 2025

Happy Holidays! If you receive a smart thermostat, a Wi-Fi printer, or even a fancy coffee maker as a gift this holiday season, this email is for you. IT experts call these devices the “Internet of Things” (IoT), and while they make life easier, they are becoming a massive target for hackers. Ignored smart devices…

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Understanding Microsoft Recall: What Business Owners Need to Know

By John Penrod | December 29, 2025

Microsoft recently introduced a new Windows 11 feature called Microsoft Recall, and it’s raising important questions for businesses concerned about productivity, privacy, and cybersecurity. Recall is only available on Copilot+ PCs, a new class of AI-powered Windows devices, but even if you don’t use one today, it’s worth understanding how it works and what risks…

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Using a Password Manager and Virtual Cards = Zero-Risk Holiday Shopping

By Craig Fouts | December 1, 2025

Have you ever been concerned about your credit card or personal data getting stolen while shopping online? You’re not alone. Each holiday season, as millions of shoppers flock online for convenience, hackers ramp up their activity. The Federal Trade Commission (FTC) has warned that scammers often create fake shopping websites or phishing emails to steal…

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The AI Policy Playbook: 5 Critical Rules to Govern ChatGPT and Generative AI

By John Penrod | November 13, 2025

ChatGPT and other generative AI tools, such as DALL-E, offer significant benefits for businesses. However, without proper governance, these tools can quickly become a liability rather than an asset. Unfortunately, many small and medium-sized businesses in metro Atlanta and throughout the Southeast adopt AI without clear policies or oversight. It is essential to implement the…

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Tech for Humans Newsletter

By Craig Fouts | November 13, 2025

What’s the one thing that’s almost guaranteed to punch a massive security hole in your business? An employee leaving. It sounds simple, but it’s a bigger, more expensive problem than most people think. In today’s email, I’ll run you through a simple 7-step checklist for when an employee leaves (it’ll also save you a fortune…

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Tech for Humans Newsletter

By Craig Fouts | October 21, 2025

In the world of business technology, there are few things more critical than your data. And yet, many business owners rely on a single, often vulnerable, system to protect their most important asset: their backups. Today, we’re unpacking a core principle of data protection: the 3-2-1 backup strategy. You’ll learn exactly why a single backup…

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7 reasons to outsource help desk

7 Signs It’s Time to Outsource Your IT Help Desk

By Craig Fouts | September 25, 2025

Your IT help desk should keep your business running smoothly, not slow it down. But if your internal team is buried under a growing pile of tickets, support requests, and software issues, it may be time to consider a managed alternative. Outsourcing your help desk can free up your team, reduce response times, and improve…

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AI Tools Demystified: 2025 Guide

By Craig Fouts | September 22, 2025

Walk into almost any IT department right now, and you’ll hear the same conversation at least once a week: “Have you tried that new AI tool yet? I heard it’s a game-changer.” The truth is that the market is buzzing with promise and noise. A recent McKinsey survey shows that 78% of companies now use…

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Tech for Humans Newsletter

By Craig Fouts | September 18, 2025

Most business owners don’t realize that when accounts get breached by a cybersecurity attack, it often isn’t obvious. In fact, on average it takes more than 200 days before a company even notices. That’s a long time for someone else to be poking around in your systems. This month, we’ll look at how these breaches…

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The Importance of Cyber Insurance for Small and Medium-Sized Businesses: Prevent Denied Claims

By John Penrod | September 16, 2025

Cybercriminals increasingly target small and medium-sized businesses (SMBs), yet many remain uninsured against the financial fallout. A single breach without a cyber insurance policy can lead to devastating costs such as ransom payments, data recovery, legal fees, and reputational damage. In fact, 60% of small businesses close within six months of a cyberattack, according to…

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