IT Blog
Our mission is to work as an extension of your team to inspire growth in your business through quality service and expertise. As such, we hope our blog will be a valuable resource for you, providing practical insights and updates. We share expert IT advice, industry news, and actionable tips to help small and medium-sized businesses navigate today’s tech landscape. Whether you’re looking for cybersecurity best practices or ways to optimize IT infrastructure, we aim to inform and empower you.
The AI Policy Playbook: 5 Critical Rules to Govern ChatGPT and Generative AI
ChatGPT and other generative AI tools, such as DALL-E, offer significant benefits for businesses. However, without proper governance, these tools can quickly become a liability rather than an asset. Unfortunately, many small and medium-sized businesses in metro Atlanta and throughout the Southeast adopt AI without clear policies or oversight. It is essential to implement the…
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Tech for Humans Newsletter
What’s the one thing that’s almost guaranteed to punch a massive security hole in your business? An employee leaving. It sounds simple, but it’s a bigger, more expensive problem than most people think. In today’s email, I’ll run you through a simple 7-step checklist for when an employee leaves (it’ll also save you a fortune…
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In the world of business technology, there are few things more critical than your data. And yet, many business owners rely on a single, often vulnerable, system to protect their most important asset: their backups. Today, we’re unpacking a core principle of data protection: the 3-2-1 backup strategy. You’ll learn exactly why a single backup…
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7 Signs It’s Time to Outsource Your IT Help Desk
Your IT help desk should keep your business running smoothly, not slow it down. But if your internal team is buried under a growing pile of tickets, support requests, and software issues, it may be time to consider a managed alternative. Outsourcing your help desk can free up your team, reduce response times, and improve…
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AI Tools Demystified: 2025 Guide
Walk into almost any IT department right now, and you’ll hear the same conversation at least once a week: “Have you tried that new AI tool yet? I heard it’s a game-changer.” The truth is that the market is buzzing with promise and noise. A recent McKinsey survey shows that 78% of companies now use…
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Most business owners don’t realize that when accounts get breached by a cybersecurity attack, it often isn’t obvious. In fact, on average it takes more than 200 days before a company even notices. That’s a long time for someone else to be poking around in your systems. This month, we’ll look at how these breaches…
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The Importance of Cyber Insurance for Small and Medium-Sized Businesses: Prevent Denied Claims
Cybercriminals increasingly target small and medium-sized businesses (SMBs), yet many remain uninsured against the financial fallout. A single breach without a cyber insurance policy can lead to devastating costs such as ransom payments, data recovery, legal fees, and reputational damage. In fact, 60% of small businesses close within six months of a cyberattack, according to…
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Managed IT vs IT Support: Understanding the Key Differences
Managed IT vs IT Support: What’s the Difference? When exploring IT service options, business owners and decision-makers often come across two common terms. These are Managed IT Services and IT Support. While they both involve providing technical assistance, they differ in how they are delivered, priced, and applied in a business context. Understanding these differences…
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IT Alignment: The Secret Sauce to SMB Growth and Business Success!
Unlocking the full potential of your small or medium-sized business can feel like searching for a secret ingredient in Grandma’s famous chili, elusive but oh-so-satisfying once discovered! The key to SMB growth and business success often lies in the magic of IT alignment, where your technology strategy and business objectives dance in perfect harmony. As…
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Secure Your Business Login Information: A Guide to Password Managers
Despite all the advances in digital technology and AI, the security of your small business system is most likely to be compromised by human error. A 2023 Google study found that 55% of cloud compromise factors involved weak or missing passwords. How can you protect your business from data breaches resulting from poor password control?…
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